CSR I

11570 Donner Pass Rd, Truckee, 96161 | 09/05/2019 | Ad id: 7-0000480359-01
Details

CUSTOMER SERVICE REPRESENTATIVE I (Position is temporary - up to 6 months - and may become permanent) The Truckee Donner Public Utility District is a customer-owned electric and water utility located in the beautiful Sierra Nevada mountains 15 miles north of Lake Tahoe. We are seeking a qualified Customer Service Representative I to join our team. The Customer Service Representative I provides efficient and courteous service to all inquiries from electric and water customers. Examples of essential duties include: answering incoming phone calls, greeting and directing customer and visitors, interacting with customers regarding utility services, processing applications and service requests, data entry, receiving and processing payments, preparing banking deposits, and other general office duties. Qualifications include high school diploma or equivalent, two years of clerical experience, computer expertise, 10-key typing by touch at 40 words per minute, and excellent customer service skills. A full job description and job qualification requirements are available at https://www.tdpud.org/about-us/employment. Compensation: $24.62 to $29.93 per hour. Excellent benefits package includes CalPERS retirement and health insurance. Please submit a cover letter, resume and completed District application to TDPUD Human Resources, 11570 Donner Pass Rd., Truckee, CA 96161 or fax (530) 587-5056 or email brandonperry@tdpud.org. A post-offer background check, physical and drug test is required. First review is September 20th; position is open September 6th to September 20th, 2019.